FAQ
The Opal Oasis Difference
At Opal Oasis, we offer more than just jewelry, we provide a promise of authenticity and unmatched quality.
Our opals are sourced directly from the opal fields, ensuring you receive genuine, high-grade stones. Each piece is meticulously handcrafted by our skilled jewelers, delivering beauty and exceptional craftsmanship in every item.
Shop with confidence and experience the Opal Oasis difference.
Shipping
Enjoy free shipping on all orders, with same-day dispatch for orders placed before 1pm (excluding weekends and public holidays).
Items will be shipped via registered post and will require a signature on delivery
Delivery Times: 2 - 7 business days for delivery to metro locations.
Returns
We offer a 30-day return policy for your peace of mind.
We do not accept returns on the following:
- Pierced earring styles for hygiene reasons.
- Items purchased on sale or with a promo code (excluding newsletter signup).
- Items must be returned in their original condition, undamaged, unworn and properly secured in the Opal Oasis Packaging it was delivered in.
Learn more about our Return Policy here.
Our Brand
![](http://opaloasis.com.au/cdn/shop/files/1_5261c089-e056-4474-b672-78e9038bd756.png?crop=center&height=3231&v=1724841108&width=4616)
Opal Oasis Difference
At Opal Oasis, we pride ourselves on providing genuine, high-grade opals sourced directly from the opal fields. Each piece of jewellery is handcrafted by our skilled artisan jewellers, ensuring exceptional quality and timeless beauty.
![](http://opaloasis.com.au/cdn/shop/files/8_acc82338-12cf-4783-b17d-edefe46dbdd2.png?crop=center&height=2362&v=1724840430&width=3375)
Straight From The Source
Our opals are sourced from the world-renowned Lightning Ridge and Queensland Boulder opal fields, renowned for their vibrant and unique opals.
![](http://opaloasis.com.au/cdn/shop/files/5_b3d72994-6015-4219-ae96-43865b905fbc.png?crop=center&height=2362&v=1724423627&width=3375)
Our Designers
Our jewellery is designed and handcrafted by our team of experienced artisan jewellers, combining traditional techniques with modern designs. For any other questions, please don't hesitate to contact our customer service team. We're here to help you enjoy the beauty and elegance of our opal jewellery.